SAP Application Operations Consultant (m/f/d)

Location: Zagreb, Croatia / Bülach, Switzerland

We are looking for a proactive and detail-oriented professional to join our team and support SAP operations and governance activities across the Vetropack Group. In this role, you will help ensure stable and reliable SAP operations in an international environment while contributing to ongoing transformation initiatives, including the transition to S/4HANA and RISE with SAP. You will work closely with internal stakeholders, business users, and external partners, playing an important role in operational coordination, change governance, compliance, and continuous improvement.

Key responsibilities
SAP Operations

• Own the operational SAP application landscape across Vetropack Group, maintaining stable and reliable daily operations in a regulated, international environment
• Coordinate SAP application operations with internal experts, business stakeholders, and external service providers, acting as the primary point of contact for operational topics and incidents
• Plan and coordinate releases, system updates, maintenance windows, and downtimes to ensure operational continuity
•  Oversee SAP documentation standards on the SAP Enterprise Portal and SharePoint
• Support SAP operations in parallel to the ongoing S/4HANA transformation, with run stability and long-term readiness as the primary focus

Change & Transport Governance

• Govern SAP system changes and transport activities using SAP Solution Manager. As part of the RISE with SAP transition, the role includes supporting the move to new tooling for transport and change management
• Plan, schedule, and control transports into productive systems, ensuring changes are compliant and traceable
• Handle standard and emergency changes from an operational perspective, including occasional evening imports into productive systems where business or sequencing requirements demand it, minimizing disruption to daily operations
• Perform initial analysis of change and transport issues and escalate where required
• Ensure test documentation is maintained and aligned
• Coordinate test planning and execution with project managers and business stakeholders
• Contribute to the continuous improvement of change, release, and transport processes alongside transformation activities

Audit & Compliance

• Support audit-relevant SAP topics and documentation in cooperation with internal stakeholders, external auditors, and service partners
• Manage security-relevant topics including emergency access approvals and critical authorizations, in line with internal policies
• Coordinate the review, prioritization, and implementation of SAP Security Notes together with technical teams

Your profile:

• University degree in Information Technology, Computer Science, Business Informatics, or a related field
• Minimum 5 years of SAP-related professional experience and 7 years in the IT environment
• Strong hands-on experience in SAP operations, support, and governance within international or regulated environments
• Solid knowledge of SAP Solution Manager, SAP change management, and transport processes
• Experience coordinating with external SAP service providers and international stakeholders
• Good understanding of SAP audit, compliance, and security topics, including emergency access and critical authorizations
• Comfortable working in IT operations and service management environments with a focus on stability and continuous improvement
• Strong coordination and communication skills with the ability to collaborate across teams and locations
• Fluent English skills; German is considered an advantage
• Experience with SAP Enterprise Portal is a plus
• Willingness to travel up to 20%

Why join our team: 
At Vetropack, you’ll become part of an international company that values collaboration, reliability, and continuous improvement. You’ll have the opportunity to work on group-level SAP topics, contribute to major transformation initiatives, and collaborate with colleagues across multiple European locations. We offer a supportive environment focused on knowledge sharing, long-term development, and meaningful work that has a direct impact on business operations and future digital transformation.

How to Apply: 
If you are interested in this exciting opportunity and meet the requirements, please submit your updated resume and a cover letter explaining your interest and suitability for the role though Vetropack Career Site. Job posting is open until May 31, 2026.

Selection Process: 
The selection process will include a review of applications, interviews, and possibly assessments or presentations, as determined by the hiring team. We will contact only the shortlisted candidates for further evaluation.

Looking forward to reviewing your application and potentially welcoming you to our Vetropack family.